Rheumatology

AI patient service for rheumatology clinics

In rheumatology, patients stay in care for years, with monitoring tests, regular follow-ups and reports for their treatment. Medza answers on WhatsApp at any hour and keeps every patient on schedule.

  • 24/7 WhatsApp service
  • Official Meta API (secure WhatsApp)
  • 100% compliant with CFM (Brazil's medical council) and LGPD
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Where the clinic loses patients today

Chronic patients disappear between follow-ups.

When nobody reaches out for the next follow-up, care stops, and the patient only comes back when something gets worse.

Monitoring tests arrive late.

Ongoing treatments call for tests at set intervals. Without a reminder, the patient arrives at the follow-up without them.

Document requests swamp the front desk.

Reports, prescriptions and test orders to continue treatment arrive on WhatsApp and depend on someone organizing them.

Medza by the numbers

What AI already does for clinics that use Medza

24h service every day 365 days a year, weekends and holidays included
80% of conversations resolved by AI without handing off to a staff member
40K proactive messages sent by AI confirmations, reminders and follow-ups, with no one on staff typing
13% no-show rate across appointments in the last 6 months

Medza production database on Sep 5, 2026, across all specialties served. No-shows: appointments from the last 6 months with a recorded outcome.

Rheumatology

A digital team for your clinic's daily routine

  • Follow-ups booked at the pace of treatment

    Each patient has a care journey: when the next follow-up is due, the agent reaches out on WhatsApp and books it.

  • Tests before the appointment

    Patients get a reminder to have their tests done and can send the results on WhatsApp; the file is stored in their record.

  • Clinical documents in the EHR

    Prescriptions, reports and test orders are issued in Medza's EHR, with an ICP-Brasil digital signature (Brazil's legally valid e-signature).

  • Confirmation and rescheduling on WhatsApp

    Every slot is confirmed with the patient. Anyone who can't make it reschedules in the same conversation, and those who stopped coming are invited back.

  • Billing with receipts and invoices

    The payment link goes out on WhatsApp, the payment is tracked until it clears, and the receipt and Brazilian service invoice (NFS-e) are issued automatically.

  • Works with the system you already use

    Feegow, Amigo Tech or Clínica nas Nuvens: nothing has to be migrated to get started.

Who makes it happen

The agents who look after patients from first contact to follow-up

ClaraGrowth Agent

Answers whoever reaches out on WhatsApp and Instagram, at any hour, and books the appointment.

NinaPatient Success Agent

Confirms every follow-up, reminds patients about tests and invites back those who stopped their care.

TheoCRM Agent

Keeps reminders, tags and each patient's journey in order throughout treatment.

CaioBilling Agent

Sends the payment link, tracks it until it clears and sends the receipt and invoice.

Integrates with the systems your clinic already uses

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens, and to the channels and services of everyday work. Nothing needs to be migrated to get started.

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Frequently asked questions

Medza for rheumatology

Does the AI work outside clinic hours?

Yes. The agents answer on WhatsApp 24 hours a day, every day, and book into open slots on the schedule. When a case needs a person, the conversation goes to the team with its full history.

Can patients send their test results on WhatsApp?

Yes. The file is stored in the patient's record and the team can review it before the appointment.

Does Medza issue reports and prescriptions?

Yes. Prescriptions, reports, medical certificates and test orders are issued in Medza's EHR, with an ICP-Brasil digital signature through BirdID.

Does it work with the system I already use?

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens. You can also use Medza's own schedule and EHR.

How much does it cost?

Pricing depends on the size of the clinic and the agents it uses. We put the proposal together with you during the demo.

Next step

See Medza working in your operation.

  1. Tell us about your clinic

    How many physicians and locations, which specialties, and how many appointments a month. It takes two minutes.

  2. Pick a time

    You book the call straight on our team’s calendar, with no back-and-forth.

  3. Get a tailored proposal

    We show the agents working in a scenario like yours and build a proposal for the size of your operation.
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We're ready
to help you!

With Medza, you turn leads into patients with fast, personalized, automatic replies. Talk to us!

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Salomão
Salomão Sales Success Chat on WhatsApp
João
João Medical Leadership Chat on WhatsApp