Multispecialty

AI patient service for multispecialty clinics

In a clinic with many specialties, every message has to reach the right practitioner, on the right schedule, at the right location. Medza answers on WhatsApp at any hour, understands what the patient is looking for and books with whoever handles that case.

  • 24/7 WhatsApp service
  • Official Meta API (secure WhatsApp)
  • 100% compliant with CFM (Brazil's medical council) and LGPD
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Where the clinic loses patients today

The front desk turns into a scheduling help line.

Every patient asks who sees them, on which day and at which location. With many schedules open, answers take time and the patient gives up.

Each specialty has its own scheduling rules.

Duration, preparation and follow-ups change from one practitioner to the next. Whoever books has to know it all by heart.

The clinic's numbers are scattered.

Revenue, no-shows and output by practitioner and by location come from different spreadsheets, when they come at all.

Medza by the numbers

What AI already does for clinics that use Medza

24h service every day 365 days a year, weekends and holidays included
80% of conversations resolved by AI without handing off to a staff member
40K proactive messages sent by AI confirmations, reminders and follow-ups, with no one on staff typing
13% no-show rate across appointments in the last 6 months

Medza production database on Sep 5, 2026, across all specialties served. No-shows: appointments from the last 6 months with a recorded outcome.

Multispecialty

A digital team for your clinic's daily routine

  • Every patient with the right practitioner

    The AI understands what the patient is looking for and offers the slots of whoever handles that case, following each schedule's rules.

  • Many locations, one operation

    Practitioners, schedules and teams organized by location, with the same service standard at all of them.

  • Confirmation and rescheduling on WhatsApp

    Every slot is confirmed with the patient. Anyone who can't make it reschedules in the same conversation, and those who stopped coming are invited back.

  • Numbers by practitioner and by location

    Revenue, conversion, no-shows and output by practitioner, answered on the spot, with no report to build.

  • Billing with receipts and invoices

    The payment link goes out on WhatsApp, the payment is tracked until it clears, and the receipt and Brazilian service invoice (NFS-e) are issued automatically.

  • Works with the system you already use

    Feegow, Amigo Tech or Clínica nas Nuvens: nothing has to be migrated to get started.

Who makes it happen

The agents who look after patients from first contact to follow-up

ClaraGrowth Agent

Takes every contact, understands which specialty the patient needs and books with the right practitioner.

NinaPatient Success Agent

Confirms every appointment, reschedules anyone who can't make it and invites back those who stopped their care.

CaioBilling Agent

Sends the payment link, tracks it until it clears and sends the receipt and invoice.

LiaIntelligence Agent

Answers questions about revenue, no-shows and output for each practitioner and each location.

Integrates with the systems your clinic already uses

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens, and to the channels and services of everyday work. Nothing needs to be migrated to get started.

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Frequently asked questions

Medza for multispecialty

Does the AI work outside clinic hours?

Yes. The agents answer on WhatsApp 24 hours a day, every day, and book into open slots on the schedule. When a case needs a person, the conversation goes to the team with its full history.

Does the AI know which practitioner handles each case?

Yes, using the rules the clinic sets up: specialties, appointment types and each practitioner's schedule. When a case doesn't fit any rule, the conversation goes to the team.

Does it work with multiple locations?

Yes. Each location has its own practitioners, schedules and team, and the AI books at the location the patient chooses.

Does it work with the system I already use?

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens. You can also use Medza's own schedule and EHR.

How much does it cost?

Pricing depends on the size of the clinic and the agents it uses. We put the proposal together with you during the demo.

Next step

See Medza working in your operation.

  1. Tell us about your clinic

    How many physicians and locations, which specialties, and how many appointments a month. It takes two minutes.

  2. Pick a time

    You book the call straight on our team’s calendar, with no back-and-forth.

  3. Get a tailored proposal

    We show the agents working in a scenario like yours and build a proposal for the size of your operation.
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to help you!

With Medza, you turn leads into patients with fast, personalized, automatic replies. Talk to us!

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Salomão
Salomão Sales Success Chat on WhatsApp
João
João Medical Leadership Chat on WhatsApp