Neurology

AI patient service for neurology clinics

In neurology the schedule is busy and every appointment is long: a lost slot hurts. Medza answers on WhatsApp at any hour, confirms every appointment, takes care of tests before the assessment and talks to the patient or to whoever cares for them.

  • 24/7 WhatsApp service
  • Official Meta API (secure WhatsApp)
  • 100% compliant with CFM (Brazil's medical council) and LGPD
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Where the clinic loses patients today

Every no-show costs a long appointment.

Neurology appointments are long and there's a waiting list. Every unannounced no-show is a slot another patient could have used.

Test results don't arrive in time for the appointment.

EEG, EMG, MRI: without the results in hand, the assessment is incomplete.

Often the person writing is the caregiver.

Family members and caregivers book, confirm and ask questions on the patient's behalf. The right contact needs to be in the record.

Medza by the numbers

What AI already does for clinics that use Medza

24h service every day 365 days a year, weekends and holidays included
80% of conversations resolved by AI without handing off to a staff member
40K proactive messages sent by AI confirmations, reminders and follow-ups, with no one on staff typing
13% no-show rate across appointments in the last 6 months

Medza production database on Sep 5, 2026, across all specialties served. No-shows: appointments from the last 6 months with a recorded outcome.

Neurology

A digital team for your clinic's daily routine

  • Answers in seconds, 24/7

    The AI replies, answers questions using the information the clinic has entered, and books into open slots, including at night and on weekends.

  • Confirmations that reduce no-shows

    Every appointment is confirmed in advance. Anyone who can't come lets the clinic know and reschedules in the same conversation, and the slot goes back on the schedule.

  • Tests before the appointment

    Patients get a reminder to have their tests done and can send the results on WhatsApp; the file is stored in their record.

  • Patient and caregiver in the same record

    The caregiver is registered as the responsible party in the patient's record, so the team knows who they are talking to.

  • Billing with receipts and invoices

    The payment link goes out on WhatsApp, the payment is tracked until it clears, and the receipt and Brazilian service invoice (NFS-e) are issued automatically.

  • Works with the system you already use

    Feegow, Amigo Tech or Clínica nas Nuvens: nothing has to be migrated to get started.

Who makes it happen

The agents who look after patients from first contact to follow-up

ClaraGrowth Agent

Answers whoever reaches out on WhatsApp and Instagram, at any hour, and books the appointment.

NinaPatient Success Agent

Confirms every appointment, reminds patients about tests and reschedules anyone who can't make it.

TheoCRM Agent

Keeps responsible parties, reminders and each patient's journey in order.

CaioBilling Agent

Sends the payment link, tracks it until it clears and sends the receipt and invoice.

Integrates with the systems your clinic already uses

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens, and to the channels and services of everyday work. Nothing needs to be migrated to get started.

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Frequently asked questions

Medza for neurology

Does the AI work outside clinic hours?

Yes. The agents answer on WhatsApp 24 hours a day, every day, and book into open slots on the schedule. When a case needs a person, the conversation goes to the team with its full history.

Does the AI talk to the patient's caregiver?

Yes. The person writing can be the patient or the responsible party, and the responsible party is registered in the record. Clinical questions always go to the team.

How does Medza help reduce no-shows?

Every appointment is confirmed on WhatsApp before the day. Anyone who can't come reschedules in the same conversation, and the slot opens up again on the schedule.

Does it work with the system I already use?

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens. You can also use Medza's own schedule and EHR.

How much does it cost?

Pricing depends on the size of the clinic and the agents it uses. We put the proposal together with you during the demo.

Next step

See Medza working in your operation.

  1. Tell us about your clinic

    How many physicians and locations, which specialties, and how many appointments a month. It takes two minutes.

  2. Pick a time

    You book the call straight on our team’s calendar, with no back-and-forth.

  3. Get a tailored proposal

    We show the agents working in a scenario like yours and build a proposal for the size of your operation.
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We're ready
to help you!

With Medza, you turn leads into patients with fast, personalized, automatic replies. Talk to us!

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