Pediatrics

AI patient service for pediatric clinics

Parents write in the middle of the night, on weekends, between feedings. Medza answers on WhatsApp at any hour, books the child's well-child visits and passes to the team anything that needs a professional.

  • 24/7 WhatsApp service
  • Official Meta API (secure WhatsApp)
  • 100% compliant with CFM (Brazil's medical council) and LGPD
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Where the clinic loses patients today

Parents write at any hour.

A message sent at dawn or on a Sunday goes unanswered until the clinic opens, and the family looks for another pediatrician.

Well-child visits depend on someone remembering.

Growth monitoring has visits at set intervals. Without a reminder, the family misses the date.

The person booking isn't the patient.

Dad, mom, grandma: several responsible parties speak for the same child. Without an organized record, the front desk gets lost.

Medza by the numbers

What AI already does for clinics that use Medza

24h service every day 365 days a year, weekends and holidays included
80% of conversations resolved by AI without handing off to a staff member
40K proactive messages sent by AI confirmations, reminders and follow-ups, with no one on staff typing
13% no-show rate across appointments in the last 6 months

Medza production database on Sep 5, 2026, across all specialties served. No-shows: appointments from the last 6 months with a recorded outcome.

Pediatrics

A digital team for your clinic's daily routine

  • Answers in seconds, 24/7

    The AI replies, answers questions using the information the clinic has entered, and books into open slots, including at night and on weekends.

  • Well-child visits on the calendar

    Follow-up visits become reminders and care journey steps: the family is contacted at the right time.

  • Responsible parties in the child's record

    Parents and responsible parties are registered in the record, so the team knows who they are talking to.

  • Clinical questions go to the team

    The AI doesn't give medical advice. When a message calls for a professional, the conversation goes to the team with its full history.

  • Confirmation and rescheduling on WhatsApp

    Every slot is confirmed with the patient. Anyone who can't make it reschedules in the same conversation, and those who stopped coming are invited back.

  • Works with the system you already use

    Feegow, Amigo Tech or Clínica nas Nuvens: nothing has to be migrated to get started.

Who makes it happen

The agents who look after patients from first contact to follow-up

ClaraGrowth Agent

Answers whoever reaches out on WhatsApp and Instagram, at any hour, and books the appointment.

NinaPatient Success Agent

Confirms every appointment, reschedules when the family can't make it and reminds them about the next well-child visit.

TheoCRM Agent

Takes care of responsible parties, reminders and each child's journey.

CaioBilling Agent

Sends the payment link, tracks it until it clears and sends the receipt and invoice.

Integrates with the systems your clinic already uses

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens, and to the channels and services of everyday work. Nothing needs to be migrated to get started.

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Frequently asked questions

Medza for pediatrics

Does the AI work outside clinic hours?

Yes. The agents answer on WhatsApp 24 hours a day, every day, and book into open slots on the schedule. When a case needs a person, the conversation goes to the team with its full history.

Does the AI give medical advice to parents?

No. The agents answer about scheduling, prices and the information the clinic has entered. When a message calls for a professional's assessment, the conversation goes to the team. The agents identify themselves as AI, as required by Resolution 2.454/2026 of Brazil's Federal Council of Medicine (CFM).

Can several responsible parties speak for the same child?

Yes. Responsible parties are registered in the child's record, and the team can see who is who.

Does it work with the system I already use?

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens. You can also use Medza's own schedule and EHR.

How much does it cost?

Pricing depends on the size of the clinic and the agents it uses. We put the proposal together with you during the demo.

Next step

See Medza working in your operation.

  1. Tell us about your clinic

    How many physicians and locations, which specialties, and how many appointments a month. It takes two minutes.

  2. Pick a time

    You book the call straight on our team’s calendar, with no back-and-forth.

  3. Get a tailored proposal

    We show the agents working in a scenario like yours and build a proposal for the size of your operation.
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We're ready
to help you!

With Medza, you turn leads into patients with fast, personalized, automatic replies. Talk to us!

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João Medical Leadership Chat on WhatsApp