Engage patients, assist staff and get work done.
A digital team that answers on WhatsApp, confirms appointments, collects payments, documents and reports, 24 hours a day.
See how it worksChannels, agents, medical records, finance and governance connected in a single execution environment, so patients, staff and agents all work on the same data.
Defines who and what can reach which patient data and actions, and enforces those rules across every agent, app and integration.
Every patient conversation, on WhatsApp, Instagram or email, lands in one inbox, handled by AI agents, the team, or both.
One workspace for the front desk, physicians, finance and managers, on the web and on mobile, with multiple locations in one account.
Autonomous agents that serve patients and leads on the clinic’s channels: lead capture and booking, confirmations and follow-up, collections. A handoff to a person is always available.
Assistants that work beside the team inside the app: they transcribe the visit, draft the record, prepare documents and answer questions about metrics. The physician approves before signing.
The runtime every agent shares: it routes each message to the right agent, equips it with skills and tools, and runs proactive routines on schedule.
Scheduling, CRM, medical records and finance in one system of record, exposed to agents as tools: AI works on the live operation, not on a copy.
One control point for every model call: usage ledger, budgets per clinic, access policies, and patient data masked before it leaves the platform.
A full trace of every agent action, automated evaluations every night and a test lab with simulated patients, to catch regressions before patients do.
A managed, event-driven cloud foundation with vector search over documents, a distributed cache, an event queue, and versioned, automated deployments.
Model-agnostic by design: a platform default, alternatives per task from a curated catalog, and each clinic’s own API key.
Connected to the systems clinics already use: EHRs such as Feegow, Amigo Tech and Clínica nas Nuvens, Google Calendar and Sheets, WhatsApp and Instagram, payments, NFS-e invoices and digital signature, with files, images and audio.
Patient service, operations, agent building and governance all run on the same foundation. You can start with one of them and expand later.
A digital team that answers on WhatsApp, confirms appointments, collects payments, documents and reports, 24 hours a day.
See how it worksScheduling, CRM, medical records and finance in one place, ready to be operated by people and by agents.
See how it worksReady-made skills, tools and routines to assemble the right agent for each specialty and each location.
See how it worksCost, model access and privacy set once and applied to every agent.
See how it worksMedza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens, and to the channels and services of everyday work. Nothing needs to be migrated to get started.
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Switch providers or models without rewriting agents, or use the clinic’s own API key.
Ready-made skills and tools shorten the path from an idea to an agent in production.
Agents and staff read and write the same patient record. Nothing gets lost between systems.
Budgets, policies and the audit trail apply to every agent at once.
Real conversations become test scenarios, and nightly evaluations keep quality from slipping.
The controls a healthcare operation requires are already part of the platform. They are not a separate project.
Account-level isolation, role-based permissions, two-factor login and encrypted credentials.
Patient data masked before it reaches the model, configurable retention, and the patient’s right to opt out of AI.
LGPD and CFM Resolution 2.454/2026: the AI identifies itself, a person can take over the conversation, and the physician approves what gets signed.
Channels, staff and tax certificate per location, with consolidated analytics for the group.
With Medza, you turn leads into patients with fast, personalized, automatic replies. Talk to us!