Fertility and Reproductive Medicine

AI patient service for fertility clinics

Deciding to start fertility treatment takes weeks and many conversations, and then each cycle follows an exact calendar. Medza answers on WhatsApp at any hour, stays with the patient until the first appointment and keeps every stage of the cycle on the right date.

  • 24/7 WhatsApp service
  • Official Meta API (secure WhatsApp)
  • 100% compliant with CFM (Brazil's medical council) and LGPD
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Where the clinic loses patients today

The decision takes weeks, and the lead goes cold.

Patients research, compare clinics and come back with questions several times before the first appointment. Without follow-up, they book elsewhere.

The cycle has dates that can't slip.

Appointments, tests and procedures in each cycle follow an exact calendar. A reminder that doesn't arrive delays the treatment.

High-value treatment calls for organized billing.

Stages and installments need to be billed at the right time, with receipts and invoices, without making the patient uncomfortable.

Medza by the numbers

What AI already does for clinics that use Medza

24h service every day 365 days a year, weekends and holidays included
80% of conversations resolved by AI without handing off to a staff member
40K proactive messages sent by AI confirmations, reminders and follow-ups, with no one on staff typing
13% no-show rate across appointments in the last 6 months

Medza production database on Sep 5, 2026, across all specialties served. No-shows: appointments from the last 6 months with a recorded outcome.

Fertility

A digital team for your clinic's daily routine

  • Answers in seconds, 24/7

    The AI replies, answers questions using the information the clinic has entered, and books into open slots, including at night and on weekends.

  • Follow-up until the first appointment

    Anyone who asked for information and didn't book is contacted again at the right pace, using the information the clinic has entered.

  • Every stage of the cycle on the calendar

    Appointments, tests and procedures become care journey steps, with reminders and confirmations on the right date.

  • Confirmation and rescheduling on WhatsApp

    Every slot is confirmed with the patient. Anyone who can't make it reschedules in the same conversation, and those who stopped coming are invited back.

  • Billing by stage, with receipts and invoices

    Each stage or installment is billed on WhatsApp with a payment link and tracked until it clears, with a receipt and NFS-e invoice.

  • Works with the system you already use

    Feegow, Amigo Tech or Clínica nas Nuvens: nothing has to be migrated to get started.

Who makes it happen

The agents who look after patients from first contact to follow-up

ClaraGrowth Agent

Answers at any hour, clears up questions with the clinic's information and stays with the patient until the first appointment.

NinaPatient Success Agent

Confirms every stage of the cycle, reschedules when needed and keeps the patient on the treatment calendar.

MayaCampaigns Agent

Segments people who asked for information but haven't started yet and prepares WhatsApp campaigns.

CaioBilling Agent

Bills each stage and installment on WhatsApp and sends the receipt and invoice.

Integrates with the systems your clinic already uses

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens, and to the channels and services of everyday work. Nothing needs to be migrated to get started.

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Frequently asked questions

Medza for fertility

Does the AI work outside clinic hours?

Yes. The agents answer on WhatsApp 24 hours a day, every day, and book into open slots on the schedule. When a case needs a person, the conversation goes to the team with its full history.

Does the AI talk about fertility treatments with patients?

The agents answer with the information the clinic has entered, such as stages, preparation and prices when the clinic chooses to share them, and they never make clinical recommendations. They identify themselves as AI and hand the conversation to the team when the case calls for it, as required by Resolution 2.454/2026 of Brazil's Federal Council of Medicine (CFM).

Can treatment be billed in stages or installments?

Yes. Each charge goes out on WhatsApp with a payment link, is tracked until it clears and generates a receipt and NFS-e invoice.

Does it work with the system I already use?

Medza connects to the EHR and ERP the clinic already has, such as Feegow, Amigo Tech and Clínica nas Nuvens. You can also use Medza's own schedule and EHR.

How much does it cost?

Pricing depends on the size of the clinic and the agents it uses. We put the proposal together with you during the demo.

Next step

See Medza working in your operation.

  1. Tell us about your clinic

    How many physicians and locations, which specialties, and how many appointments a month. It takes two minutes.

  2. Pick a time

    You book the call straight on our team’s calendar, with no back-and-forth.

  3. Get a tailored proposal

    We show the agents working in a scenario like yours and build a proposal for the size of your operation.
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to help you!

With Medza, you turn leads into patients with fast, personalized, automatic replies. Talk to us!

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João Medical Leadership Chat on WhatsApp